Have a SmartThings plug. I have tried everything to get the device noticed by the Gateway, but to no avail. Interestingly, adding the Samsung app to my phone, I was able to get the plug set up and start controlling it within a minute.
I’ve tried re-pairing the device, locating the IP address and adding the device by URL, removing and re-adding the Ziggby and Conbee add-ons (I have the conbee ii dongle inserted in raspberry pi). Nothing works. The gateway just doesn’t see it. Any help will be appreciated.