I just purchased this device from Amazon. Raspian sees it just fine and the Gateway sees both the serial ports it provides. It appears to setup the ZWave correctly, but fails to find the Zigbee side of the dongle. I did a search here and it appears the device is supported. However, I get this:
2019-09-28 19:37:04.573 INFO : Loading add-on: zigbee-adapter
2019-09-28 19:37:05.374 INFO : zigbee: Opening database: /home/pi/.mozilla-iot/config/db.sqlite3
2019-09-28 19:37:05.422 INFO : zigbee: Loading add-on for zigbee-adapter from /home/pi/.mozilla-iot/addons/zigbee-adapter
2019-09-28 19:37:05.853 INFO : zigbee: DEBUG config = ‘’
2019-09-28 19:37:10.993 INFO : zigbee: Serial ports that were found:
2019-09-28 19:37:11.224 INFO : zigbee: Serial Device found @ /dev/ttyAMA0
2019-09-28 19:37:11.227 INFO : zigbee: Serial Device found @ /dev/ttyS0
2019-09-28 19:37:11.229 INFO : zigbee: USB Serial Device 10c4:8a2a Vendor: Silicon Labs Serial: 51301242 found @ /dev/ttyUSB0
2019-09-28 19:37:11.231 INFO : zigbee: USB Serial Device 10c4:8a2a Vendor: Silicon Labs Serial: 51301242 found @ /dev/ttyUSB1
2019-09-28 19:37:11.233 ERROR : zigbee: Failed to load zigbee-adapter - No Zigbee dongle found
Is it possible I just have a bad dongle?