Hi having trouble with the downthemall addon to download link from rapidgator

Add-ons Add-on Support
#1

after a while this window crops up

C:\Users\Admin\AppData\Local\Temp\M9UU3eKD.mp4.part
could not be saved, because the source file could not be read.

Try
again later, or contact the server administrator

I can download with video downloadhelper though

thanks for your help

#2

There’s support information provided in the add-on page.