Firefox Notes: Reconnect to Sync Error

[marksyred]

Hi there,

I wonder if anyone can help.

I’ve been using Firefox Notes for Android for a few weeks now and wanting to make use of it in browser as well. However, I am struggling to sign in to sync. Every time I try, I get a, ‘Reconnect to Sync,’ error message.

I thought it was because I’d incorrectly inputted my password, so I changed it. I thought it might have been because I didn’t have 2FA enabled on my Firefox account, so I enabled that. But, despite making these changes, I’m still getting the error.

What might be going on? Might there be an add-on that is interfering? I’m hoping to get this working as I can see Notes having a positive impact on my productivity at work.

Thanks in advance for your help.

With kind regards,

Mark

[grahamperrin]

Reconnect to Sync

I’ve tried and tried to connect Notes to my Firefox account (so I can sync Notes between browser and Android app). No matter what I do, it keeps returning to the Reconnect to Sync button at the bottom of the Notes panel. Is there something I’m missing about the sync feature? Thank you so much for any help you can offer.

[jason2 (Jason)]

I also have this issue. The original post is 9 months old, but NO response. Does Mozilla support or devs even monitor these threads? Just ignore them?