[Action] OnCall Rotations

Community Ops
#1

@tanner @yousef @logan

I’m building out some new oncall rotations.

I need to know which times everybody is willing to be paged? If you can give me a daily window that you are willing to take, that’d be awesome :smile:

@mrz and @kensie Should incidents automatically route to you if they are not acked after 60 minutes so you can manually hunt people down?

Related bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1090825

#2

An hour feels too long. If it’s unacknowledged after 15 minutes I should be paged.

#3

I will defer. I think it’s a good idea that I can help track people down, but I am not sure how responsible for this end of things I’d like to be :wink:

#4

@mrz @yousef @logan @tanner (forgetting anyone?) - Bug is waiting for someone to review